Driving Transformation in Higher Ed

While my current work spans industries, I’ve spent over two decades in higher education. I’m known for combining deep sector expertise with a one-of-a-kind approach to tackling thorny topics with creativity, empathy, and fresh insights.

“Melanie’s approach is never canned.  She brings her probing mind, intellect, and expertise to understand your specific roadblocks and identify creative solutions.  As a speaker, she is simultaneously commanding and empathic, able to engage audiences — whether boards, administrators, or academic leaders — in deep discussion and inspire them to pursue new ideas.”

Robert Manuel, President, DePaul University

“Melanie brings deep and broad knowledge about higher education, its challenges, and its potential to be transformative for students and communities. Additionally, her creativity and unmatched ability to spur strategic thinking are what set her apart. Melanie’s insights into how people think and learn allow her to design sessions that break through barriers and conventional thinking. Her workshops and executive sessions are fast-paced, fun and engaging, and simultaneously have a lot of depth, able to get people thinking in new ways.”

Julie Wollman, President emerita, Widener University

Keynotes, workshops, and retreats

Below you’ll find my most frequently-requested topics. While most of my time is spent as a speaker and facilitator, I also enjoy working with a select number of passionate and dedicated leaders each year who are seeking deeper 1:1 coaching and strategic guidance.

KEYNOTES

WORKSHOPS

The Chronicle’s Leadership Transformation Collaborative

I’m excited to announce my newest collaboration with The Chronicle of Higher Education: the Leadership Transformation Collaborative. It’s a unique new way to support higher ed leaders who are looking to grow as leaders and navigate these difficult times but don’t have the resources for a leadership coach.

Think of it as a combination of practical, insight-driven self-coaching tools; short modules that can easily be integrated into your busy schedules; and a supportive peer community to walk alongside you as you lead during a time of complexity, conflict, and change. 

Our Four Focus Areas

The Chronicle’s Biannual Women Leading Change Program

It’s been an honor to partner with The Chronicle of Higher Education in launching and leading our biannual "Women Leading Change Program Running twice a year, our unique program includes tracks for women at different levels of higher education leadership, as well as a summit to bring together women and allies to partner on systemic and cultural change.

400+ participants from colleges and universities across the country have engaged in candid discussions about the unique challenges faced by women leaders in higher education. We' unlocked our imaginations (drawing exercise pictured here) to develop action plans for each participant’s commitments as a leader.

Next Dates - April 2025 and September 2025

“Women Leading Change helped me understand and process my experiences in new and engaging ways. I routinely use the strategies I learned during this workshop and have recommended them to my colleagues and friends in all industries. The connections I made with material and people continue to serve me and drive my work in ways I could not have imagined.”

— Sara Sullivan, Senior Associate Registrar, University of Iowa

“Dr Ho’s approach is thoughtful, nuanced, and creative. She asks big questions, but manages to do it in a way that is applicable and concrete. I recommend Women Leading Change to everyone, no matter where they may be in their leadership journey.”

— Inara Scott, Senior Associate Dean, College of Business, Oregon State University

Real Talk: Breaking Barriers for Women Leaders in Higher Ed

Looking at the numbers, women are well represented in higher education. But wage disparities persist, women are still underrepresented at the most senior levels, and continue to face persistent double standards at our institutions. The situation is even more challenging for women of color.

Because the “real talk” about what women face in higher education happens most frequently behind closed doors, it can be hard for women to openly discuss the biases they face at their own institutions, and also difficult for men to understand where they need to step up as allies. 

My award-winning book, Beyond Leaning In, looks at the hidden barriers to gender equity that occur across all sectors, and I’ve written about how the book’s takeaways apply in higher education in Inside Higher Ed here.


What higher ed leaders are saying about Beyond Leaning In

Beyond Leaning In is one of the best books I have come across addressing the challenging and complex issues of gender equity in workplaces. Each and every character brings to life issues that all of us can relate to in one form or another. The book can be used in college classrooms, HR departments, as well as boardrooms.”

— Jeet Joshee, Associate Vice President, International Education and Global Engagement, California State University- Long Beach

“Melanie Ho’s use of a fictional workplace and all of the different perspectives of those who work there helps us to grasp the complexities of diversity, equity and inclusion. Competing interests, cultural forces, lack of awareness are all aspects that make changing attitudes and behavior such hard work. The story is so engaging and fascinating, I had a hard time putting it down.”

— Lynne Schaefer, Interim President and CEO emerita, NACUBO; Vice President emerita, Administration and Finance, University of Maryland, Baltimore County

The Art of Conflict Foresight

Many leaders confess that it’s easy to feel overwhelmed by the vast number of stakeholder groups (and sub-groups) that need to be a part of any change. While conflict and friction are a necessary part of any transformation, they can also lead mission-critical initiatives to come to a halt before they’ve even gotten started, or end up delayed by months or years.

Based on conversations with hundreds of higher education leaders, I’ve developed a model for developing the art of conflict foresight, helping you understand — and even benefit from — sources of tension, rather than letting them derail important efforts.

Depth and breadth of higher education expertise

As part of the founding team and former SVP of Research at EAB Global, I led over a hundred researchers that provided strategic, operational, and change management advice to more than 1500 educational institutions worldwide, including at 90% of the U.S. News Top 100. My responsibilities included overseeing research, services, and executive education gatherings for presidents, provosts, chief business officers, chief advancement officers, VPs of student affairs, heads of enrollment, chief information officers, deans of online and professional education, and more.

As one of EAB’s first 30 employees, I helped grow the firm to over 1300 employees and personally spearheaded the launch of several key products, including EAB’s offerings for presidents, as well as services to support colleges and universities in better serving non-traditional learners. After 12 years at EAB, I decided to become an independent speaker, facilitator, author, and consultant in 2020.

I began my career teaching literature, visual culture, and leadership courses at UCLA while earning my Ph.D. in English. My courses included those for undergraduates, working professionals, and high school outreach participants, and I was honored to receive the Academic Senate’s Distinguished Teaching Award. While at UCLA, I collaborated with administrators in academic, student, business, and external affairs on a wide range of campus topics. My leadership roles included serving on the Executive Committees of the College of Letters and Science and the English Department, and chairing the board of directors of ASUCLA, the $75-million organization that operates the bookstores, restaurants, and trademarks and licensing at UCLA. 

“Melanie has built businesses, served as an executive leader, and advised multi-billion-dollar institutions — and that’s only a fraction of the unique expertise she brings to her work as a speaker and facilitator. She also draws on her background as a storyteller, educator, and artist to facilitate her audience to new ways of thinking. Our sessions with Melanie are always creative, memorable, and actionable.”

— Yolanda Gorman, Chief of Staff and Special Advisor to the Chancellor, UCLA

Representative insights

My higher ed expertise has been featured in Inside Higher Ed, the Chronicle of Higher Education, NPR, Evolllution, Higher Ed Dive, and more. A few illustrative pieces are below.

Recent higher ed presentations include:

  • “Postcards from Your Future Self: A ‘Design Fiction’ Experience,” AASCU Academy for New Provosts (November 2022)

  • “Managing Conflict,” The Chronicle of Higher Education, Strategic Leadership Program for Department Chairs (January 2023)

  • “Drawing Out DEI: Reimagining Workplace Equity through the Power of Art,” Community College League of California Women’s Caucus and AAPITA Caucus (March 2023)

  • “Beyond Leaning In,” ACE Annual Meeting (April 2023)

  • Selected campus presentations

“As an experienced president, I found Melanie’s approach to future visioning through ‘design fiction’ was profoundly helpful.  It helped our leadership team consider what could be our best future beyond the constraints of present thinking.

Dave Eisler, President emeritus, Ferris State University

Let’s talk

I’m honored to have presented at dozens of universities including Harvard, Columbia, Cornell, Georgetown, NYU, UCLA, UC Berkeley, Rutgers, Case Western, San Jose State University, Auburn, Penn State, and more.