Driving Transformation in Higher Ed

While my current work spans industries, I’ve spent over two decades in higher education. I’m known for combining deep sector expertise with a one-of-a-kind approach to tackling thorny topics with creativity, empathy, and fresh insights.

“Melanie’s approach is never canned.  She brings her probing mind, intellect, and expertise to understand your specific roadblocks and identify creative solutions.  As a speaker, she is simultaneously commanding and empathic, able to engage audiences — whether boards, administrators, or academic leaders — in deep discussion and inspire them to pursue new ideas.”

Robert Manuel, President, DePaul University

“Melanie brings deep and broad knowledge about higher education, its challenges, and its potential to be transformative for students and communities. Additionally, her creativity and unmatched ability to spur strategic thinking are what set her apart. Melanie’s insights into how people think and learn allow her to design sessions that break through barriers and conventional thinking. Her workshops and executive sessions are fast-paced, fun and engaging, and simultaneously have a lot of depth, able to get people thinking in new ways.”

Julie Wollman, President emerita, Widener University

Keynotes, workshops, and retreats

Below you’ll find my most frequently-requested topics. While most of my time is spent as a speaker and facilitator, I also enjoy working with a select number of passionate and dedicated leaders each year who are seeking deeper 1:1 coaching and strategic guidance.

KEYNOTES

  • Many professional women are familiar with the advice to lean in, but what about the obstacles that make it hard to do so? All too often, the “real talk” about the challenges that professional women face happens behind closed doors, which makes it difficult to navigate and understand our experiences. This session, based on Dr. Melanie Ho’s award-winning book BEYOND LEANING IN and her accompanying series of feminist comics, is an engaging and empowering discussion about what’s needed to create equitable environments where all professional women can thrive.

  • Looking at the numbers, women are well-represented in higher education. But wage disparities persist, women are still underrepresented at the most senior levels, and continue to face persistent double standards. The situation is even more challenging for women of color. Because the “real talk” about what women face in higher education happens most frequently behind closed doors, it can be hard for women to openly discuss the biases they face and also difficult for everyone across genders to understand where allyship is needed. In this empowering session, Dr. Melanie Ho will guide participants through the intricate landscape that women in higher education navigate daily, examining how we can support our colleagues across gender, racial, and generational differences, and more.

  • Are you tired of feeling like you're walking on eggshells when it comes to discussing bias at work? Dr. Melanie Ho is here to help. As an award-winning author and speaker, Melanie has developed a unique approach to confronting difficult DEI topics using comics. In this insightful and interactive keynote, you'll learn new frameworks to create a more productive and meaningful dialogue about intent vs. impact, double standards, and other challenging issues. Attendees will gain practical tips for engaging in more constructive conversations, as well as a deeper appreciation for the power of the arts in helping to shape the future of DEI.

  • In this engaging keynote, author and speaker Dr. Melanie Ho shares her deeply personal journey from literature PhD to corporate executive, and how embracing artistic creativity completely transformed her approach to business and leadership. Drawing from her diverse experiences, Melanie weaves together examples of how the arts helped her reimagine solutions, gain the courage to tackle workplace bias, envision bold new futures, and so much more. She shares how activities like drawing comics, reading and writing fiction, and trying improv gave her a powerful set of tools for generating fresh strategies, navigating change, and inspiring teams.

    Audience members will learn new ways to infuse creativity into their leadership and unlock their own "strategic imagination." They'll come away inspired to bring more art and storytelling into their work, in order to develop the kinds of innovative solutions and courageous mindsets that organizations need to thrive today.

WORKSHOPS

  • Leading change has never been easy, but most of us have never experienced anything like this — trying to steer others through complex change and continued uncertainty while teams (and many leaders) are burnt out. The leadership mindsets and practices that got us here don’t necessarily feel wrong, but they don’t feel right either for a wholly new set of challenges. Many leaders today feel fatigued by a world that won’t stand still. How do we provide transparency about uncertainty without fueling anxiety? How do we ensure silos are aligned when there are so many moving parts? What new muscles do leaders need to build for greater organizational agility? We’ll answer these questions and more, providing participants with a toolkit for managing ambiguity and rallying stakeholders around complex change.

  • Did you know that Jeff Bezos was inspired to create the Kindle after reading Neal Stephenson’s science-fiction-classic The Diamond Age? A growing number of universities, businesses, and other organizations are finding that the tools of the imaginative arts — fiction, drawing, theater — can provide a powerful way to design new futures, shift mindsets, and align stakeholders around a common vision. In this unique interactive session, participants will use the tools of “design fiction” to create aspirational future visions for how to better meet the shifting needs of their audience (whether students, alumni, employees, or other stakeholders).

    Learning objectives:

    1. Gain hands-on practice with tools from fiction, art, and theater to develop creative solutions.

    2. Engage in “blue sky visioning” to develop new solutions for current strategic needs

    3. Bring disparate stakeholders together to co-create bold visions for the future

  • Leading during times of complexity and rapid change presents unique challenges. Situations can quickly escalate into high conflict, making it crucial for leaders to master the art of facilitating difficult conversations. Leaders seek ways to support their staff at all levels, who must master new competencies when all organizations are already feeling change fatigue and the strain of systemic burnout. In this transformative workshop, we’ll explore the evolving role of leaders and equip participants with the tools for the conflict, complexity, and uncertainty that are necessary parts of true transformation.

    Learning objectives:

    1. Learn how to provide transparency about uncertainty without fueling anxiety

    2. Develop strategies for aligning silos when dealing with numerous moving parts

    3. Identify personal blindspots in complexity management, change adoption, and stakeholder mapping

  • Talking about issues related to diversity, equity, and inclusion (DEI) can be complex and difficult to discuss, making it hard to have real, honest, and candid conversations. In this interactive workshop, award-winning author and artist Melanie Ho will guide participants through a unique and powerful approach to confronting difficult DEI topics using comics. Participants will learn how drawing can serve as a tool for exploring the concept of intent vs. impact, the business or organizational impact of bias, and how “default culture” affects underrepresented and underestimated groups. We’ll explore the critical role of allyship and actions that all of us can take every day. By the end of the workshop, participants will have gained a set of tools for difficult DEI conversations and will commit to concrete action steps to continue the work.

    Learning objectives:

    1. Understand the many ways that bias negatively impacts institutional objectives

    2. Develop a shared vocabulary that allows team members to feel more comfortable having candid DEI discussions

    3. Develop an action plan for your team that balances short-term wins and long-term transformations.

    Advanced supplement

    As a Part II to “Drawing Out DEI,” a follow-on advanced workshop — “Understanding the Water We Swim In” — allows for a deeper analysis and discussion of team, organizational, or institutional culture and the development of a roadmap for change.

  • This isn’t your typical bias training—it’s an immersive experience designed to shift how we see and communicate with others. Led by award-winning author and speaker Dr. Melanie Ho, this workshop goes beyond traditional unconscious bias frameworks, exploring how our minds create "mental auto-completes"—the rapid, often unnoticed ways we fill in gaps and make assumptions.

    Inspired by David Foster Wallace’s famous "This is Water" speech, where the fish don’t even realize they’re swimming in water, participants will dive into interactive exercises to uncover the "invisible currents" shaping our perceptions and how they ripple through individual behaviors, cultural practices, and systemic structures.

    Whether it’s gender, race, generation, formal education attainment, political affiliation, or other dimensions, this session will help participants recognize how biases form even among the most aware and well-intended—and, more importantly, how to shift their way of seeing. Through hands-on exercises that make abstract concepts tangible, participants will leave with a new framework for navigating biases, fostering meaningful conversations with those unlike us, and approaching work with a fresh, transformative perspective.

    Key takeaways include:

    1. Discovering and addressing hidden blind spots we may overlook, even when we think we’re aware

    2. Understanding the distinction between intent and impact in daily interactions

    3. Developing practical tools to improve communication and collaboration across divides

  • In today's fast-paced and ever-changing landscape, it's easy for leaders to get caught up in the day-to-day demands and distractions that pull us in multiple directions. Urgent emails, back-to-back meetings, constant fires, and competing priorities can make it challenging to stay focused on what matters most.

    In this transformative workshop, you'll learn proven strategies for aligning your time, energy, and priorities with your most important goals and values, even in the face of constant demands and distractions.

    You’ll gain practical tools for:

    1. Identifying the highest value uses for your time, whether individually, in 1:1 meetings, or in team discussions

    2. Setting clear boundaries and saying no to low-value requests and distractions

    3. Communicating your priorities and expectations effectively to stakeholders at all levels

    4. Creating the space and structure for deep work, reflection, and strategic thinking

    5. Cultivating a sense of purpose and meaning in your work, even in the face of challenges and setbacks

    Through a combination of interactive exercises, self-reflection, and action planning, you'll develop a personalized roadmap for leading with greater intention and impact. Whether you're a senior executive or an emerging leader, you'll come away with a renewed sense of clarity, purpose, and control over your time and energy, and the tools to inspire and empower your team to do the same.

  • Are you struggling to set and maintain boundaries? Do you find yourself saying "yes" when you really want to say "no"? In this engaging and interactive workshop, award-winning author and speaker Dr. Melanie Ho will guide participants through a unique journey of self-discovery and empowerment regarding setting boundaries.

    Learning outcomes:

    1. Identify your personal "Boundary Saboteurs" using a specially developed assessment

    2. Explore innovative techniques to tackle these saboteurs through art and storytelling

    3. Understand how diverse identities and experiences (particularly for women, people of color, and neurodiverse individuals) influence boundary-setting challenges

    4. Develop practical strategies to set and maintain healthier boundaries in various professional contexts

    Participants will engage in hands-on activities, including drawing and reflective exercises, to gain deeper insights into boundary-setting behaviors. You'll leave with a toolkit of creative approaches to overcome internal barriers and a renewed sense of empowerment to protect your time, energy, and well-being.

The Chronicle’s Leadership Transformation Collaborative

I’m excited to announce my newest collaboration with The Chronicle of Higher Education: the Leadership Transformation Collaborative. It’s a unique new way to support higher ed leaders who are looking to grow as leaders and navigate these difficult times but don’t have the resources for a leadership coach.

Think of it as a combination of practical, insight-driven self-coaching tools; short modules that can easily be integrated into your busy schedules; and a supportive peer community to walk alongside you as you lead during a time of complexity, conflict, and change. 

Our Four Focus Areas

  • How can I make more time for what matters most, lead with intention, and avoid burnout when the day-to-day demands are constantly pulling me in different directions?

  • What strategies can I use to anticipate and proactively address potential conflicts, before they derail our progress and erode morale?

  • How can I foster genuine collaboration across silos, tapping into the collective wisdom of our institution to drive meaningful change?

  • What leadership approaches will enable me to empower my team, provide stability, and inspire a shared vision, even in the face of change fatigue and ambiguity? 

The Chronicle’s Biannual Women Leading Change Program

It’s been an honor to partner with The Chronicle of Higher Education in launching and leading our biannual "Women Leading Change Program Running twice a year, our unique program includes tracks for women at different levels of higher education leadership, as well as a summit to bring together women and allies to partner on systemic and cultural change.

300 participants from colleges and universities across the country have engaged in candid discussions about the unique challenges faced by women leaders in higher education. We' unlocked our imaginations (drawing exercise pictured here) to develop action plans for each participant’s commitments as a leader.

“Women Leading Change helped me understand and process my experiences in new and engaging ways. I routinely use the strategies I learned during this workshop and have recommended them to my colleagues and friends in all industries. The connections I made with material and people continue to serve me and drive my work in ways I could not have imagined.”

— Sara Sullivan, Senior Associate Registrar, University of Iowa

“Dr Ho’s approach is thoughtful, nuanced, and creative. She asks big questions, but manages to do it in a way that is applicable and concrete. I recommend Women Leading Change to everyone, no matter where they may be in their leadership journey.”

— Inara Scott, Senior Associate Dean, College of Business, Oregon State University

Real Talk: Breaking Barriers for Women Leaders in Higher Ed

Looking at the numbers, women are well represented in higher education. But wage disparities persist, women are still underrepresented at the most senior levels, and continue to face persistent double standards at our institutions. The situation is even more challenging for women of color.

Because the “real talk” about what women face in higher education happens most frequently behind closed doors, it can be hard for women to openly discuss the biases they face at their own institutions, and also difficult for men to understand where they need to step up as allies. 

My award-winning book, Beyond Leaning In, looks at the hidden barriers to gender equity that occur across all sectors, and I’ve written about how the book’s takeaways apply in higher education in Inside Higher Ed here.


What higher ed leaders are saying about Beyond Leaning In

Beyond Leaning In is one of the best books I have come across addressing the challenging and complex issues of gender equity in workplaces. Each and every character brings to life issues that all of us can relate to in one form or another. The book can be used in college classrooms, HR departments, as well as boardrooms.”

— Jeet Joshee, Associate Vice President, International Education and Global Engagement, California State University- Long Beach

“Melanie Ho’s use of a fictional workplace and all of the different perspectives of those who work there helps us to grasp the complexities of diversity, equity and inclusion. Competing interests, cultural forces, lack of awareness are all aspects that make changing attitudes and behavior such hard work. The story is so engaging and fascinating, I had a hard time putting it down.”

— Lynne Schaefer, Interim President and CEO emerita, NACUBO; Vice President emerita, Administration and Finance, University of Maryland, Baltimore County

The Art of Conflict Foresight

Many leaders confess that it’s easy to feel overwhelmed by the vast number of stakeholder groups (and sub-groups) that need to be a part of any change. While conflict and friction are a necessary part of any transformation, they can also lead mission-critical initiatives to come to a halt before they’ve even gotten started, or end up delayed by months or years.

Based on conversations with hundreds of higher education leaders, I’ve developed a model for developing the art of conflict foresight, helping you understand — and even benefit from — sources of tension, rather than letting them derail important efforts.

Depth and breadth of higher education expertise

As part of the founding team and former SVP of Research at EAB Global, I led over a hundred researchers that provided strategic, operational, and change management advice to more than 1500 educational institutions worldwide, including at 90% of the U.S. News Top 100. My responsibilities included overseeing research, services, and executive education gatherings for presidents, provosts, chief business officers, chief advancement officers, VPs of student affairs, heads of enrollment, chief information officers, deans of online and professional education, and more.

As one of EAB’s first 30 employees, I helped grow the firm to over 1300 employees and personally spearheaded the launch of several key products, including EAB’s offerings for presidents, as well as services to support colleges and universities in better serving non-traditional learners. After 12 years at EAB, I decided to become an independent speaker, facilitator, author, and consultant in 2020.

I began my career teaching literature, visual culture, and leadership courses at UCLA while earning my Ph.D. in English. My courses included those for undergraduates, working professionals, and high school outreach participants, and I was honored to receive the Academic Senate’s Distinguished Teaching Award. While at UCLA, I collaborated with administrators in academic, student, business, and external affairs on a wide range of campus topics. My leadership roles included serving on the Executive Committees of the College of Letters and Science and the English Department, and chairing the board of directors of ASUCLA, the $75-million organization that operates the bookstores, restaurants, and trademarks and licensing at UCLA. 

“Melanie has built businesses, served as an executive leader, and advised multi-billion-dollar institutions — and that’s only a fraction of the unique expertise she brings to her work as a speaker and facilitator. She also draws on her background as a storyteller, educator, and artist to facilitate her audience to new ways of thinking. Our sessions with Melanie are always creative, memorable, and actionable.”

— Yolanda Gorman, Chief of Staff and Special Advisor to the Chancellor, UCLA

Representative insights

My higher ed expertise has been featured in Inside Higher Ed, the Chronicle of Higher Education, NPR, Evolllution, Higher Ed Dive, and more. A few illustrative pieces are below.

Recent higher ed presentations include:

  • “Postcards from Your Future Self: A ‘Design Fiction’ Experience,” AASCU Academy for New Provosts (November 2022)

  • “Managing Conflict,” The Chronicle of Higher Education, Strategic Leadership Program for Department Chairs (January 2023)

  • “Drawing Out DEI: Reimagining Workplace Equity through the Power of Art,” Community College League of California Women’s Caucus and AAPITA Caucus (March 2023)

  • “Beyond Leaning In,” ACE Annual Meeting (April 2023)

  • Selected campus presentations

“As an experienced president, I found Melanie’s approach to future visioning through ‘design fiction’ was profoundly helpful.  It helped our leadership team consider what could be our best future beyond the constraints of present thinking.

Dave Eisler, President emeritus, Ferris State University

Let’s talk

I’m honored to have presented at dozens of universities including Harvard, Columbia, Cornell, Georgetown, NYU, UCLA, UC Berkeley, Rutgers, Case Western, San Jose State University, Auburn, Penn State, and more.